Fee Structure

Effective from June 24th 2020.

Individual session - 50 minutes.

Standard: $120.00*

Concession: $85.00

Couples session - 80 minutes.

Standard: $160.00*

Concession: $130.00

Online (via zoom) - 50 minutes.

Standard: $120.00*

Concession: $85.00

Tele-health (via phone)- 50 minutes.

Standard: $60.00

Late cancellation (less than 24 hours notice)

Standard: $50.00

Unfortunately, no Medicare rebates or bulk billing services are available.


Sliding scale fees may be available due to financial hardship, please let Emma know if you would like to discuss this option

*The Willow Counselling & Psychotherapy Practice reserves the right to periodically adjust this fee. You will be notified of any fee adjustment in advance. This fee may be adjusted by contract with managed care organisations or third-party payers.


All sessions are private & confidential.


There are some limitations to confidentiality, for instance, if you or someone else is at risk of harm. In this case, we would discuss any concerns together to ensure safety.

During your initial session, an outline of your privacy and confidentiality rights will be provided for you so you can clarify any concerns prior to beginning the session. 

You do not need a medical/specialist referral.

The duration and frequency of sessions are tailored to your individual needs.


A collaborative plan to address your goals can be made during your initial consultation. It can be reviewed at any time to ensure you are supported throughout your therapeutic journey.